WA BLAST – WhatsApp Campaign, Automation & Commerce

Lead Management Software for Service Businesses, Agencies & Teams

Capture leads from Meta Ads, Google Ads, WhatsApp, website forms, and more. Assign teams, track jobs, manage workflows, and generate invoices from one platform.

Lead management pipeline, jobs, and team assignment
Value snapshot

Capture Leads, Assign Teams & Manage Workflows from One Platform

Manage leads, assign technicians or teams, track work progress, generate invoices, and streamline operations with an easy-to-use platform built for modern businesses.

Lead capture

Workflow management

Technician & team assignment

WhatsApp integration

Invoice generation

Pain points solved

Why Businesses Need a Lead Management System

Still managing leads in WhatsApp, calls, and spreadsheets? Businesses lose customers due to missed enquiries, delayed follow-ups, manual technician assignment, no centralized tracking, and poor workflow visibility. Our software helps you organize leads, assign teams, manage jobs, and improve response time from one dashboard.

Missed enquiries

Delayed follow-ups

Manual technician assignment

No centralized tracking

Poor workflow visibility

Omni-channel capture

Lead source integrations

Pull enquiries from ads, your site, WhatsApp, and spreadsheets into one pipeline—automatically where we connect, or in a few clicks when you import.

One destination for every lead

MetaGoogleWebsiteWhatsApp FlowsSheetsWA BLAST Forms
Lead dashboard

Paid media

Paid social

Meta Ads

Facebook and Instagram lead ads and click-to-WhatsApp campaigns land in your pipeline—no spreadsheet exports.

Facebook Lead AdsInstagram Lead AdsClick-to-WhatsApp

Search & display

Google Ads

Lead form extensions, search intent, and landing campaigns feed the same lead record your team works from daily.

Google Lead FormsSearch campaignsLanding pages

Your site & WhatsApp

Website forms

Hook up the forms you already run—contact, booking, and service enquiries all normalize into leads.

Contact usBookingService enquiry

WhatsApp Flow Messages

Capture leads from WhatsApp flow messages and conversational journeys—your team stays in one thread instead of juggling screenshots and notes.

WhatsApp FlowsFlow Messages

Imports, forms & feedback

Spreadsheets, manual entry, Google Forms, and post-job reviews.

  • Google Sheets

    Import and reconcile lead lists—migrations, partner data, or bulk cleanup without CSV chaos.

  • Manual lead entry

    Walk-ins, phone enquiries, and offline notes captured in seconds in one system.

  • Google Forms sync

    Every submission creates or updates a lead—no copy-paste from form responses.

  • WA BLAST Forms

    Create branded lead forms inside WA BLAST and push every submission directly into your pipeline.

  • Feedback & service reviews

    Post-job feedback, star ratings, WhatsApp sharing, and signals your team can act on.

Core capabilities

Core Features of Our Lead Management Software

Everything your team needs to capture leads, manage execution, and close billing from one platform.

Purpose

Capture, execute, and bill

Teams

Sales, operations, field staff

Outcome

Faster response and conversion

Feature 01

Lead management

Pipeline tracking, status updates, customer notes, and source visibility in one view.

Track every enquiry stageKeep complete customer context
Feature 02

Job & workflow management

Convert leads to jobs, assign teams, and track execution in real time.

Map lead-to-job lifecycleMonitor live work status
Feature 03

Team & technician management

Balance workload, assign instantly, and monitor completion by assignee.

Smart assignment controlsTechnician workload visibility
Feature 04

Invoice generation

Generate PDFs with services, line items, and charges—share via WhatsApp or email.

Professional PDF invoicesShare via WhatsApp/email
Feature 05

WhatsApp integration

Send confirmations, job updates, staff alerts, and invoices through WhatsApp.

Automated status notificationsOne-click customer communication
Feature 06

Feedback form management

Collect ratings and reviews after service to improve team and service quality.

Post-service feedback flowsService quality insights
Pipeline visibility

Lead & job status tracking

Keep everyone aligned with clear stages from first enquiry through completion—colour-coded so teams scan progress at a glance.

Lead pipeline

Track enquiry quality from first touch to win or loss—mirrors how teams actually qualify work.

Typical progression

New
Contacted
Qualified
Converted
Lost

Status updates sync to your dashboard and optional WhatsApp notifications—so nothing slips between calls and spreadsheets.

Field job lifecycle

Dispatch through completion—ideal for technicians and teams on the move.

Active work path

Assigned
On the way
In progress
Completed

Closed without completion

Cancelled
Integration stack

API, Email & Payment Integrations

Email integrations

Connect customer communication with email notifications and updates.

API & webhooks

Integrate internal systems, CRMs, third-party apps, and automation tools.

Payment gateway integrations

Connect online payments for invoices and transaction management.

Industry solutions

Industry-Specific Lead Management Solutions

Appliance & repair services

Track leads, technicians, jobs, and invoices efficiently.

Healthcare & clinics

Manage appointments, enquiries, and patient communication.

Agencies & marketing teams

Track campaigns, leads, and customer workflows.

Training institutes

Manage admissions, student enquiries, and follow-ups.

Reporting visibility

Business Dashboard & Reporting

See how your pipeline and team are performing at a glance.

Total leads and pipeline health

Jobs created and completed tasks

Revenue overview

Team performance

Complete Lead Management Workflow Software

Simple workflow from enquiry to invoice.

Capture leads
Manage lead pipeline
Assign staff or technicians
Track work status
Complete tasks or jobs
Generate invoice
Industry fit

Trusted Lead Management Platform for Multiple Industries

Built for:

Appliance & repair services
Healthcare & clinics
Digital marketing agencies
Training institutes
Field service businesses
MSMEs & growing teams
Decision factors

Why Choose Our Lead Management Platform

Designed for growing businesses.

Easy-to-use dashboard

WhatsApp-first workflows

Multi-industry support

Centralized lead tracking

Team & workflow management

Scalable business operations

Pricing

Lead Management is included on WA BLAST plans that support the product—compare tiers and trials on the pricing page.

Frequently Asked Questions

WhatsApp marketing and commerce

Ready to Streamline Your Business Operations?

Capture leads, assign teams, manage workflows, and grow your business with one centralized platform.